Privacy Policy

Wysetek Systems Technologists  |  Last updated: April 2026

Wysetek Systems Technologists ("Wysetek", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at wysetek.ai or interact with our CyberAdvisor tool.

By using this website, you agree to the practices described in this policy. If you do not agree, please discontinue use of this website.

1. Information We Collect

Information you provide directly: When you use the CyberAdvisor chat tool and choose to connect with our team, you may provide your name, work email address, company name, job role, mobile number, city, and a description of your requirements. This information is provided voluntarily and is used solely to respond to your enquiry.

Conversation data: The questions and responses exchanged through CyberAdvisor are processed in real-time to generate responses. Conversations are not stored permanently on our servers beyond the duration of your active session.

Feedback data: If you choose to submit feedback through the Feedback form, we collect your work email address and any comments you provide.

Automatically collected data: Like most websites, we may collect standard technical data including your IP address, browser type, device type, and pages visited, via standard web server logs and cookies. This data is used for security monitoring and website analytics.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiries and connect you with the appropriate Wysetek team
  • Improve the quality and accuracy of CyberAdvisor's responses
  • Maintain records of business communications as required for legitimate business purposes
  • Comply with applicable legal and regulatory requirements
  • Protect the security and integrity of our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. AI-Powered Chat Tool

The CyberAdvisor tool on this website uses an external AI processing service to generate responses to your queries. Your messages are transmitted to this service securely over encrypted connections (HTTPS) for the sole purpose of generating a relevant response. The AI service processes your messages and returns a response; it does not use your data to train AI models without explicit consent.

CyberAdvisor is designed to answer questions about Wysetek's cybersecurity services and products. Please avoid sharing sensitive personal data, confidential business information, or credentials through the chat interface.

4. Data Storage and Security

Lead form and feedback submissions are transmitted securely to our internal team via encrypted email. We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Our website is hosted on a secure server with industry-standard protections including HTTPS/TLS encryption, access controls, and server-side security hardening. Sensitive configuration data is stored outside the publicly accessible web directory.

5. Data Retention

We retain lead enquiry data for as long as is necessary to fulfil your enquiry and for any follow-up business relationship, or as required by applicable law. You may request deletion of your data at any time by contacting us at support@wysetek.ai.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please contact us at:

Wysetek Systems Technologists
Email: support@wysetek.ai
Phone: +91 22 49185900
Website: wysetek.ai

7. Cookies

This website may use essential cookies to ensure correct functioning of the website and security features (such as form submission tokens). We do not use advertising or tracking cookies. You may control cookie settings through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically.

For any questions or concerns about this Privacy Policy, please contact us at support@wysetek.ai.